FAQ’s, Helpful Information and Phone Numbers

Co-Signers  and FAQ to many common questions

All Applicants 18 years of age and older must fill out an application and pay a $25.00 processing fee.

All persons who will reside in the dwelling for more than 2 weeks per year are required to be listed on the application.

Applications can be delivered in person to the office basket or emailed.  The application fee can be paid in cash if hand delivered or via VENMO if emailed.

Parent co-signer forms and supporting documents can be email to SLORentals@ATT.net Applications will not be processed until I have all supporting documentation.

If you are not a student, you must include a copy of your current pay stub with your application.  If you are coming to SLO for a new job you need to include the job offer letter as proof of employment. Please note that some applicants, employed full time could be required to have a co-signer.  If you not a student we have several application options.  Please feel free to contact us.

If you want to deliver paperwork in person please call or email for directions.

Acceptance of an application does not mean the application will be approved.

Available rentals are not on a first come first serve basis. Approval of an application does not guarantee or imply an offer to rent any specific dwelling.

Upon approval of an applicant and the offer of a rental, the applicant will be asked to sign the rental agreement, and pay the security deposit. The security deposit can be paid by cashiers check, money order or cash.

Why do we need a guarantor/co-signer? Management Companies will often ask for a guarantor/co-signer when the tenant applying for the property does not meet the minimum qualification requirements.

Do I need to sign the lease as the guarantor/ co-signer ? No. Only the tenant(s) residing on the property will sign the lease.

I am not comfortable giving out my personal information, how will you protect my information? All documents are safe guarded.  The documents are destroyed at the end of the tenancy.  If you are a co-signer and do not want to provide financial documentation you can opt to pre pay 6 months of rent at a time. The guarantor form must still be submitted.

What are the limits of my obligation? A co-signer is responsible for all of the obligations of the tenant under the terms of the written rental agreement and through any extension of the agreement.

How long will I have to be the co-signer? The commitment of the co-signer lasts until the tenant has moved, AND has completely met his/her obligations of the rental agreement and any extensions.

Will I receive notifications of non-payments? Notifications are only written, and served to the tenant(s) on the rental agreement. However, it is typical for us to contact the co-signers if we do not get a response from the tenant(s) after a notice has been served.

What utilities are covered? The property owners generally pay for water, sewer, trash and gardening.  Tenants pay for everything else.  Please note that due to the drought and the increase in water/sewer rates and drought surcharges we will only cover $100 per month per unit for water and sewer.  If there is a shared meter the total will be divided by the total number of units and/or people.  Any overages will be billed to the units and due upon receipt. Tenants are in total control of the their water usage.  We encourage conservation.

Important Phone numbers:  

  • All Emergencies…Call 911
  • PG&E                                                                             800-743-5000
  • Southern California Gas                                                   800-427-2200
  • AT&T                                                                               800-310-2355
  • Cable and or Internet Spectrum                 877-906-9121

***** Utilities should be called two weeks prior to your lease start-date and requested to be placed into your name. The start date for your utilities is the date your lease begins.  In SLO you have to call both PGE and So Cal Gas.

More Helpful Information

How do I pay my rent and when is it due? We accept personal checks, cashier checks and money orders.  We do not accept credit card or electronic payments.

Rent is due the first day of each month, no matter which day the first lands on. There is a four day grace period in which you may pay rent. Late fees are assessed at 5pm on the 4th day of the month.  Post marks do not count.

You may mail or bring your rent check in to our office in San Luis Obispo. Our dropbox is accessible during day light hours, 7 days/week.  If mailing, allow a minimum of 4-5 days for delivery.

Please make sure your property address is clearly written on the check.  If parents are sending in rent they need to include the students name and address on the check.

When does my rent start? When renting a unit your first months rent is due and payable the day the unit is available to move into.  If that day falls on any day other than the 1st day of the month, rent is pro-rated.

When can I pick up my keys? All units have electronic key pad locks.  You will select your own code that will be programmed into the lock.  Access to the unit will not be provided until all tenants have sign all documents and the rent and security deposit has been paid in full.

When will the unit be ready?  Each unit is advertised with an availability date.  We aim to have the unit ready on or before that date.

Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings? Tenant’s or guest’s personal property and vehicles are not insured by Landlord or manager against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others, or any other cause. You are advised to carry owner insurance (renter’s insurance) to protect yourself from any such loss or damage.

Renter’s insurance is relatively inexpensive and can often be secured through your automobile insurance carrier, through your parents’ insurance, or a school insurance provider.

Are any of your units furnished? No.

Can I have a pet? All units are advertised pet free.

Officially service animals are allowed according to current state laws and supporting documentation will be required.  Request forms.

*****All units are non-smoking units and intended for non-smokers.  No one is allowed to smoke on property grounds.  Going outside to smoke is not an option unless you are off of the property.  This includes all substances and methods.